Frequently Asked Questions
Everything you need to know about shopping with Roseionly.
How long will it take to receive my order?
Standard shipping typically takes 7-12 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your package's progress.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Which payment methods do you accept?
Roseionly accepts all major credit cards including Visa, Mastercard, and American Express, as well as secure payments through PayPal and Apple Pay.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
How can I track my package?
After your order ships, you will receive an email containing a tracking link. You can also log into your Roseionly account to view the real-time status of your delivery.
Are your products covered by a warranty?
All Roseionly products come with a 12-month limited warranty against manufacturing defects. If you experience an issue, please contact our support team with your order number.